In an era of rapid growth and transformation, IT environments are getting complex by the day. IT issues and breakdowns are directly proportionate to the number of users, locations, and…
Operations Bridge has been Micro Focus’s (formerly HPE Software) flagship offering for IT Operations Management (ITOM). The vision of this product line has been to free up IT resource time…
The ITSM industry is transforming quiet rapidly. From being a mere extension to internal IT staff in its yesteryears, it has transformed into a mammoth industry which runs IT Operations…
The success of all Managed Services, IT Services and IT Enabled Services are dependent on a multitude of factors. These include and go beyond the realms of cloud based models,…
Micro Focus, one of the early pioneers in the enterprise software space has changed the game once again with its latest service desk offering, SMA-X. With machine learning at its…