ServiceNow Security Operations – Taking Response Management To A New Level
Hello and welcome to our IT Security Blog Series. Last week we focussed on the Security Aspects of IT Operations and how it can help you minimize security threats pertaining…
Micro Focus ArcSight – The Complete Security Operations Platform
Hello and welcome to yet another blog post form Team Serviceberry. This week we lay focus on the security aspects of IT Operations. More and more organizations are becoming vulnerable…
Man in front of the electronic screen to do data monitoring and analysis
Data Center Automation – A MUST for Growing Enterprises
With the growing demand for faster service management, IT teams across organizations are always looking for better ways to manage their data center. Micro Focus DCA provides an end-to-end solution…
Major Telco Boosts Business Performance using ServiceNow FSM
Telco Companies are on the constant lookout to improve their business performance and customer service. With hoards of competitors in the industry, most Telcos face huge challenges, especially with regards…
Are you challenged with optimizing your modern networks? Check Out Micro Focus Network Operations Management Suite
Hello and welcome to yet another blog from Serviceberry. Today we look at Micro Focus NOM, the Network Management suite from Micro Focus. The trend of employing multiple networking technologies…
Solving Mission Critical Problems with Micro Focus NNMi
Recently, we got an opportunity to work with a global high-tech company, who are one of the key players in area of Aerospace & Defense. Serviceberry Technologies was chosen to implement…
Are you running a siloed Customer Service Department? Check Out ServiceNow Customer Service Management platform
Gone are the days when customer service was a siloed function which catered to all service related issues independently. As the competition goes up, and the customer is more aware…
ITIL Change Management process, All you need to know.
IT Infrastructure Library (ITIL) is the global standard used to implement ITSM processes. This framework covers a wide range of processes, including: Incident management, Change Management, Problem Management, Service-level management,…
Are you running Hybrid IT? Check Out Micro Focus Hybrid Cloud Management Suite
Hello and welcome to yet another blog post from Serviceberry. This week we touch upon Micro Focus Hybrid Cloud Management Suite. Cloud Computing has evolved over the years. In the…
Are you challenged with disparate CI (configuration item) Data residing across multiple applications & processes?Check Out ServiceNow CMDB – The Single System of Action!
For large enterprises, managing their IT infrastructure is a herculean task and I’m not exaggerating when I say that. We work with customers who have 1000s of servers, appliances, virtual…