IT Operations Management can be broadly categorized into all infrastructure, technology and services rendered by the IT Department of enterprises to ensure availability, maintenance and deployment of IT Services. These…
For businesses that are highly reliant on IT, ITSM forms the backbone for delivering services to business. Traditionally, IT has been considered as a support function to business. Depending on…
With the growing demand for faster service management, IT teams across organizations are always looking for better ways to manage their data center. Micro Focus DCA provides an end-to-end solution…
The success of all Managed Services, IT Services and IT Enabled Services are dependent on a multitude of factors. These include and go beyond the realms of cloud based models,…
Micro Focus, one of the early pioneers in the enterprise software space has changed the game once again with its latest service desk offering, SMA-X. With machine learning at its…