Mobile First – The Key Enabler for Employee Experience 2.0
Mobile First – The Key Enabler for Employee Experience 2.0 The mobile revolution has spiralled into a world of apps and unparalleled user experiences. Yet, the void between the ones…
Employee Servicing is as important as Customer Servicing – Find out why
Ever wondered what connects an organization with its customers? You may have really exciting products and services but ultimately who takes them to your customers? Well, they are the people…
Micro Focus RPA – A New High in Power and Productivity
Enterprises spend way too much time on tasks that are predictable, repetitive and prone to human errors. Not surprising then, forward thinking enterprises are looking at Robotic Process Automation or…
Micro Focus Operations Orchestration | IT Operations Solution | Serviceberry
Drive IT Optimization with Micro Focus Operations Orchestration: In this fast changing tech driven world, IT administrators are always on the lookout for better tools and solutions to minimize operational…
ServiceNow ITOM Service Mapping | Serviceberry
ServiceNow ITOM Service Mapping – An important cog in the ITOM Wheel It's difficult to pinpoint which IT services are most business critical unless you dig deep to understand the nature…
Take complete control of your software assets with serviceNow SAM
Did you know software management is one of the most challenging aspects in a typical IT environment and takes about 20% of its budgets? Today's post is dedicated to the…
Asset Management at your Fingertips – Experience the Power of Micro Focus CMS
About the Customer A century old growing organization; who has seen the world change from tradition printing services to digital services. The organization’s net revenues in 2017 was approx. $2.4…
4 steps for selecting the right ITOM Platform for your business
Help Desk vs Service Desk, What is the difference? This is one question we are asked time and again. Both these terms are used interchangeably depending on the nature and…
Help Desk Vs Service Desk, what is the difference?
What is the difference between Help Desk and Service Desk? This is one question we are asked time and again. Both these terms are used interchangeably depending on the nature…
5 Questions to ask your ITSM Implementation Partner
Due Diligence is an extremely important stage of the enterprise buying cycle. Especially if you are going to invest 10s and Thousands of Dollars in software implementation hours. Most…