ITSM - Serviceberry

Are you running Hybrid IT? Check Out Micro Focus Hybrid Cloud Management Suite

Post author:Rakesh Kanojia
Post published:May 15, 2018
Post category:HCM HPE Hybrid Cloud Management Hybrid IT ITOM ITSM Micro Focus

Hello and welcome to yet another blog post from Serviceberry. This week we touch upon Micro Focus Hybrid Cloud Management Suite. Cloud Computing has evolved over the years. In the…

Read more about the article Are you challenged with disparate CI (configuration item) Data residing across multiple applications & processes?Check Out ServiceNow CMDB – The Single System of Action!

Are you challenged with disparate CI (configuration item) Data residing across multiple applications & processes?Check Out ServiceNow CMDB – The Single System of Action!

Post author:Dhiraj Singh
Post published:April 18, 2018
Post category:CMDB ITOM ITSM ServiceNow

For large enterprises, managing their IT infrastructure is a herculean task and I’m not exaggerating when I say that. We work with customers who have 1000s of servers, appliances, virtual…

Read more about the article Are you spending too much time on Root Cause Analysis and IT Issue Triage? Checkout Micro Focus Operations Bridge for a seamless Issue Triage experience.

Are you spending too much time on Root Cause Analysis and IT Issue Triage? Checkout Micro Focus Operations Bridge for a seamless Issue Triage experience.

Post author:Rakesh Kanojia
Post published:April 11, 2018
Post category:HPE Issue Triage IT Operations Management ITOM ITSM Micro Focus Operations Bridge Root Cause Analysis

In an era of rapid growth and transformation, IT environments are getting complex by the day. IT issues and breakdowns are directly proportionate to the number of users, locations, and…

Micro Focus Operations Bridge – Empowering IT teams to become Strategic Business Partners

Post author:Rakesh Kanojia
Post published:April 3, 2018
Post category:IT Operations Management ITOM ITSM Micro Focus Operations Bridge

Operations Bridge has been Micro Focus’s (formerly HPE Software) flagship offering for IT Operations Management (ITOM). The vision of this product line has been to free up IT resource time…

The Future of ITSM – Top Trends, the way we see it

Post author:Pranav Mehta
Post published:March 19, 2018
Post category:AI Analytics IOT ITOM ITSM Trends

The ITSM industry is transforming quiet rapidly. From being a mere extension to internal IT staff in its yesteryears, it has transformed into a mammoth industry which runs IT Operations…

Read more about the article Are you still running legacy service desk software? Checkout SMA-X, a service desk platform built for the modern enterprise

Are you still running legacy service desk software? Checkout SMA-X, a service desk platform built for the modern enterprise

Post author:Rakesh Kanojia
Post published:March 9, 2018
Post category:ITIL ITOM New Release ITSM Micro Focus Service Desk ServiceBerry

Micro Focus, one of the early pioneers in the enterprise software space has changed the game once again with its latest service desk offering, SMA-X. With machine learning at its…