ServiceNow Operational Intelligence – The Key to IT Success

Service Outages and Downtime can bring huge setbacks to large enterprises. Depending on the type of business, outages can result in financial loss, loss of reputation or even severe penalties…

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Evaluating ITSM Companies? Looking beyond the traditional vendors

IT Service Management a.k.a ITSM is the most sought after skillset in today’s hyperactive marketplace. After all having a sound, scalable and robust IT environment can make or break your…

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