Why Upgrade to ServiceNow New York?
ServiceNow has always been about changing the way you work making work life simple and smarter. Through latest offerings and technological innovations from the world of IT, it empowers you with solutions that help you perform optimally.
So what’s new on the platter? It’s New York – newest release from ServiceNow that gives you next level efficacy with features that can change the game for you. So if you think you have all that you need, think again. The Kingston users who have migrated to this smart innovation are already raving about its benefits.
Allow us to take you on a tour to tell you what it’s all about and why you should upgrade your ServiceNow environment to New York.
What it does?
Offers a high quality work life – The Now Mobile allows you to seamlessly manage functions across departments including HR, IT, Finance, Legal and several others. Powered by the Now Platform, Now Mobile is a contemporary mobile app that’s powered with features to add simplicity and efficiency to your work life.
Helps fix problems instantly – The Proactive Customer Service Operations is a new enhancement to Customer Service Management enabling teams to automatically detect problems, assign the right people for the job and notify customers accordingly. This helps concerned teams proactively resolve customer issues and give them stellar customer service.
24/7 automated support – New York relies on its Virtual Agent that uses simple language to give customers and employees the answers they need, as and when they need, without necessitating them to contact service desk. This kind of automated support increases productivity to a great extent and engages employees on the go.
Empowers new employees – New recruits will now be ready from day one, as New York makes the onboarding process extremely efficient. Through a single native mobile app, it delivers amazing new hire experiences and boosts productivity via Mobile Onboarding. Employees get a chance to complete tasks, access necessary information, and seek assistance across departments without delay.
Empowers accounting teams – The Finance Operations Management is yet another powerful feature that reduces risks, accelerates the financial close process and empowers your accounting team with workflows and automation. It’s just the kind of power-up you need to rev up the processes in a more streamlined manner.
A better service delivery experience – With purpose-built workspaces, New York helps optimize the service delivery experience and gives you a better grip on important decisions. You get a more consolidated view on necessary data and insights allowing you to make decisions and take actions that will change the course for your organization in a more positive manner.
Gearing up for ServiceNow New York
Before any upgrade, we strongly recommend that you read and understand the release notes to know what’s new, how it affects you and how you can seamlessly transition to this new environment. Every release comes with upgrade and migration tasks that ensure a smart and swift upgrade.
Alternatively you may want to Subscribe to our ServiceNow New York Upgrade Package. Our ServiceNow experts will ensure your existing environment is safely upgraded to this new release.
Summing up
ServiceNow, a powerful platform built on ESM best practices, automates and seamlessly integrates all your workflows giving you the technological edge in a complex IT environment. Serviceberry relies on its decade-long experience to give you solutions that are easy to configure and come with myriad applications and features.
As a leading Service Management services company, we understand your niche requirements. Embark on a journey of excellence with Serviceberry and see your business go places.
