Operational Analytics is one area which is extremely complex to comprehend if you have vast IT setup with software and infrastructure components from multiple vendors.
Most IT tools provide deep analytics with regards to their respective application area, the problem is integrating that data across other siloed applications within the organization.
IT Teams almost always struggle to see the bigger picture with regards to their IT Infrastructure. Having the bigger picture and more precisely the complete picture is therefore necessary to respond and resolve IT issues effectively.That’s where Micro FocusITOA comes into play. Micro Focus ITOA leverages machine data to drive insights from siloed applications, thus identifying root cause of failures and probable solutions for the same.
Here is a deep dive on capabilities of Micro Focus ITOA and what it means for your business.
Advanced machine learning
Be it structured or unstructured data, Micro FocusITOA helps you keep a tab on all your IT operations for prompt analysis and decision making. This includes events, logs, topology and any other metric that is of relevance.
This level of clarity puts you in the driving seat and empowers you to collaborate with your team members in a better manner. From being reactive, you help your team become proactive as well as strategic.
Predictive analytics
For enhancing user experience, it’s important to understand the factors that impact it. Predictive analytics comes in handy here. ITOA helps managers analyze relationships between various data points across the environment to predict future trends and anomalies.
Organizations develop a preventive rather than a reactive approach thereby avoiding unforeseen service outages and potential problems. Any deviation from normal standards and values are promptly notified to admins allowing them to take stock of the situation just in time.
Root cause analysis
Based on past performance, SLAs are created and communicated to concerned people. Users are allowed data playback that helps pinpoint exact issues and equip themselves to foresee situations.
Benchmarks are also conveyed and a web-based, clear, intuitive, performance dashboard is maintained to relay accurate information. Micro FocusITOA offers you complete transparency to ensure proper root cause analysis and accurate service delivery.
Log and event analytics
A huge aspect and a cost-saving measure for IT companies is their ability to reduce mean time to repair or MTTR. Through log and event analytics, derived by determining relevant clusters and analyzing text to identify abnormal behavior, Micro FocusITOA helps organizations combat issues that were otherwise impossible to deal with using traditional monitoring methods.
Final Word
Micro Focus ITOA can save you huge amount of time and resources if implemented well. From predictive analytics, machine learning to root cause analysis it provides everything required for quick and efficient resolution of IT issues which otherwise would take much longer.
Do give it a try before deciding whether it meets your specific Operational Analytics needs and challenges.